Our policies are designed to be fair to our customers and to allow us to operate our business. Due to the seasonal nature of our business we rely on advance reservations. Once we accept your reservation we remove the cabin and cabin or boat from the available list turning down all other request. Many of our guests select their vacation destination months in advance. When we remove accommodations from the open listing they choose another time or perhaps another destination. Due to the high cost associated with a cancellation we do not refund deposits. If you cancel with 30 days notice and the cabin is re-rented for your entire stay we will issue a credit to you that must be used within the same calendar year for the amount of your deposit. If you cancel with less than 30 days notice and your cabin is not rented for the entire time you reserved you are expected to pay for the time you reserved at the base rate this will be charged to your credit card. If you have any questions please ask prior to making your reservations.
Check In Procedure – All guests must check in at the office upon arrival. For guests arriving after 10 pm with prior approval, we’ll leave the light on for you and will see you in the morning.
Check in time is 3:00 PM. If you would like to arrive before then, please let us know and we will do our best to have your cabin ready
Check out time is 10:00 AM. During the non-peak season we often can allow a late checkout of noon. Please check with us the day prior to your checkout if you would like a late check out. During the summer season we often have another guest checking into the cabin the same day and must ask that you observe the checkout time.
Smoking- We do not allow smoking in any of our units. We request that you smoke outside only. Cabin 8,10, and 11 have covered decks. We do allow smoking under the pavilion, at the dock and pool. We wish to thank you in advance for your cooperation.
Minimum Stay – High Season ( May 15- Sept.15) bookings require a three (3) night minimum stay 30 days in advance, if you are wanting to stay only 2 days we will gladly accept your reservation with 29 days or less notice. Holiday bookings require a three (3) night minimum stay.
Cabins 8 and 10 always have a two (2) night minimum year round the balance of the cabins are available for a one night minimum during the off season. Cabin 11 – the Lake House has a 4 night minimum from April 15 – Sept. 15( off season 3 nights), if it is open we will accept your reservation of 2-3 days with an additional cleaning fee charge of $50.
Pet Policy – We are dog friendly we realize that pets are often members of your family and welcome all well behaved non aggressive pets. We do have the following rules pertaining to pets. Dogs must be on leash at all times they are on the resort or dock. They are to be in a kennel if left in the cabin alone. All pets must be current on shots and protected against Fleas and Ticks. Pets are not allowed on furniture when in the cabins. We cannot allow Pit Bulls, or Rottweiler’s on the resort as well as any known aggressive dog. Owners are responsible for their pets at all times we keep a scooper on the resort for you to use to clean up after your pet.
Damages – You are responsible for leaving your accommodations in the same condition (with normal use) as it was found when you arrived. The same is true for the boat & motor. The guest booking the reservations is ultimately responsible for paying for damages should someone in his party fail to do so. This applies to any and all damages found during and after your departure. If we find any unusual damage after your departure, an itemized invoice will be sent and your credit card will be charged. If you accidentally break something during your stay please notify us as soon as possible.